Revolutionizing Library Services: The WhatsApp Integration Journey

Dear Professionals,

I’m absolutely thrilled to share with you the incredible journey we’ve had implementing WhatsApp Integration into our library services here at Sacred Heart College. As the driving force behind this initiative, I couldn’t be more excited to offer you a glimpse into our experiences and the profound impact it’s had on our library services.

Our decision to integrate WhatsApp into our library management system, Koha, stemmed from a deep commitment to enhancing user experiences and embracing the marvels of modern technology. Recognizing WhatsApp’s widespread use as a communication tool, we saw a golden opportunity to harness its power to streamline our operations and boost patron engagement.

Right from the start, collaboration played a pivotal role in bringing this project to fruition. Working closely alongside our dedicated librarian, Mr. Biju V.V., and the rest of the team, we tackled challenges head-on and fine-tuned the integration to perfectly align with our library’s objectives and the needs of our users.

The integration process was nothing short of exhilarating and immensely rewarding. We meticulously planned each phase, from the initial brainstorming sessions to the final implementation, ensuring a seamless integration process and maximum benefit for our patrons. Throughout this journey, our focus remained unwavering on delivering a solution that would streamline communication and empower our users with real-time notifications.

Since the launch of WhatsApp Integration, the response from our patrons has been overwhelmingly positive. The automated notifications for borrowed books, timely reminders for returns, and real-time updates on book availability and reservations have truly revolutionized the way our patrons interact with the library.

As we continue to evolve and innovate, I’m filled with excitement about the endless possibilities that technology holds for libraries. By sharing our experience with WhatsApp Integration, my hope is to inspire fellow library professionals to embark on similar initiatives and embrace technology to elevate their services to new heights.

If you’re keen on learning more about our journey or exploring potential collaborations, please don’t hesitate to reach out.

Warmest regards,

Mahesh Palamuttath
Librarian, East Campus
Sacred Heart College, Kochi

The Hindu News ArticleKochi college introduces novel initiative of integrating WhatsApp with its automated library management system – The Hindu

Interview: Mr. Biju V.V. (College librarian) with RJ Neena, Radio Mango:

Malayalam News Articles

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Started Life at Sacred Heart College, Thevara

Joined as Librarian at the East Campus, Sacred Heart College, thevara, Ernakulam.  Today, I was brought into the college by Dr. C.S. Francis, Vice-Principal (East Campus) and who introduced me to everyone. After a brief healthy talk, He brought me into his cabin. and we had a chat over various facilities to be implemented in our library.

My responsibility here is rather different from the usual librarianship, here, I am supposed to learn new technologies related to the academic, library services, etc. later teach those to the students as well as teachers and maintain various applications (Koha ILS/Moodle LMS/DSpace IR, WordPress CMS) and its servers along with the computer science department.

Hope this new space will help me to improve myself a lot and look forward to having the same good tie-up with the entire library team as well as the computer science department.

Moreover, a “space” was necessary for me nowadays.

I express my thanks to the “people” who have supported me.

— Mahesh Palamuttath

Interview Experience at Sacred Heart College, Thevara

Recently, I had an interview at Sacred Heart college thevara, Ernakulam, for the post of Librarian at their east campus. It was yet another standard interview that I appeared in my professional life after EBSCO’s interview for the post of the Library Service Engineer (LSE).

The interview panel was led by the Rev. Fr. Jose John CMI (Principal), Dr. C.S. Francis Vice Principal (East Campus), Biju V. V. (Main campus librarian), and two subject experts Mr.Sanjo Jose, Librarian, St. Thomas College (Autonomous), Thrissur, and Ms. Vineetha Davies. V, Librarian, St. Aloysius College, Thrissur

Seventeen candidates (with/without NET) from various parts of Kerala were there for the interview. I was the third candidate, the panel took around twenty minutes for interviewing me, asking about myself, previous experience, subject knowledge, academics, publications, and expertise in various applications used in libraries, etc. Moreover, the panel requested me to present a session on any subject that I could. which was a nice experience to had a session with the panel.

I hope, I did perform my level best at the interview.

— Mahesh Palamuttath